Sometimes you may have a problem that is out of your hands.
If this is the case, you can get expert support and guidance:
First off, you can try to contact your computer administrator if your computer is part of a network. The administrator may have knowledge on what to do in an emergency. You could also hire a professional to find the problem and fix it for you.
If you feel your computer is infected beyond repair, you can call your security providers support-line (if they offer this as part of your computer protection). You can also use an online security forum or contact your security provider online!
However, always make sure you completely trust the person(s) you are asking for help.
Recommended security forums for malware and computer related problems are listed below:
– www.bleepingcomputer.com – Bleeping Computer
– www.wilderssecurity.com – Wilders Security Forums
– www.malwareremoval.com – Malware Removal
– www.geekstogo.com – Geeks to Go!
If you’re interested in becoming a trained malware removal specialist, check out the Unified Network of Instructors and Trained Eliminators at www.uniteagainstmalware.com!
(Please note that I do not own the rights to any of the pre-mentioned websites or software. I am neither the creator or owner of any of the specified websites or software).